FAQs


.  Dear Customers- We hope the following FAQs answer the majority of your questions. 

 

1- Where is my order? When you place an order, you will receive an email with a confirmation.  Once order is processed, you will receive an email with a tracking # to allow you to track your package. 

2- What is your return Policy? Please see our policy in the Footer of our website. 

3- What do I do if I would like a return/ exchange/refund?

Please email us at stylingmymini@gmail.com. Please see our Refund Policy for further detail. 

4- I just emailed you, how long will it take to hear back? While we check our email frequently and will be constantly in touch with our customers, we ask to please allow 24-48 hours for a customer service rep to contact you, especially if they do not have an answer to your questions immediately.  Please be as detailed as possible in your email or request so we are able to fulfill your request as quickly and as efficiently as possible. 

5- I'm unhappy with my purchase, what now?

If you are unhappy with your purchase, please email us as soon as you can so we can help you.  

6- I just shipped my product back, when will I get my money back? 

Refunds will occur as soon as we receive the returned product and inspect it. please see our return policy for further details.  

7- Who will take care of the cost for Returned Shipping? We reside in the USA, all returned products will need to be returned to our location in the U.S. Customer is responsible for Shipping Costs.

8- How do I contact you? Our email address is stylingmymini@gmail.com.  You can also reach us on Facebook, Facebook Messenger, and Instagram.  Stylingmymini is the name to all of our Social Media accounts.  

 9. What if I need to cancel my order after I made a purchase? 

Ok,so you ordered from our website and decided that you no longer require or want the items ordered.  Please email us ASAP at stylingmymini@gmail.com.  Our team spends countless hours on processing orders and in order to compensate them for their time we will be a non-refundable $9.95 fee. If our item is already out for delivery, we will need to wait for you to receive it and ship it back to us to get a full refund.  Our cost of Shipping (depending on the country shipped to) will be subtracted from the refund amount. see Shipping rates.