Dear Customers- We hope the following FAQs answer the majority of your questions.
1- Where is my order?
When you place an order, you will receive an email with a confirmation. Once order is processed, you will receive an email with a tracking # to allow you to track your package.
2- What is your return Policy?
Please see our policy pages in the Footer of our website.
3- What do I do if I would like a return/ exchange/refund?
Please email us at firstname.lastname@example.org. Please see our Refund Policy for further detail.
4- I just emailed you, how long will it take to hear back?
Please allow 24-48 hours for a customer service rep to contact you.
5- I'm unhappy with my purchase, what now?
If you are unhappy with your purchase, we ask our customers to email us within 3 days of receiving an order.